How to Use Your Test Kit
Customer Care
Customer Care
How It Works – Your Step-by-Step Guide
Taking our finger prick test is quick, simple, and can be done from the comfort of your own home. Here's how the process works:
Step 1: Choose what's right for you
Browse our range of blood tests, health plans and supplements to find the option that best suits your goals.
Whether you're looking for answers to symptoms, tracking existing biomarkers or optimising your long-term health, there's a Biosensitive solution designed for you.
Step 2: We prepare everything for you
Depending on what you've ordered, we will:
• Deliver your testing kit directly to your door
• Arrange a convenient home nurse blood draw
• Arrange a local clinic visit
• Dispatch your supplements for fast delivery
Everything is designed to fit around your lifestyle.
Step 3: Complete your health journey
If you've ordered a blood test, simply collect your sample at home or have it taken by one of our experienced nurses.
Your sample is then analysed by our UK accredited laboratory using advanced diagnostic technology.
If you've ordered supplements, you can begin your personalised health routine as soon as they arrive.
Step 4: Receive personalised health insights
If you've completed a blood test, you'll receive a secure link to our dashboard with easy-to-understand biomarker explanations, personalised recommendations and clear next steps.
If you're part of an Annual Health Plan, you will also be able to monitor your progress over time and see how your biomarkers change over time with your plan.
For supplements, you will receive ongoing support and guidance to help you get the most from your health journey.